Cover image for Maximizing call center performance : 136 innovative ideas for increasing productivity and customer satisfaction
Title:
Maximizing call center performance : 136 innovative ideas for increasing productivity and customer satisfaction
Author:
Bodin, Madeline.
Personal Author:
Publication Information:
New York, N.Y. : Telecom Books, [1998]

©1998
Physical Description:
137 pages : illustrations ; 23 cm
General Note:
"November 1998."

Includes index.
Language:
English
Subject Term:
ISBN:
9781578200269
Format :
Book

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HE8788 .B62 1998 Adult Non-Fiction E-Branch Non-Circulating
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