Cover image for Seven secrets of service strategy
Title:
Seven secrets of service strategy
Author:
Horovitz, Jacques, 1947-
Personal Author:
Publication Information:
London : Financial Times Management, 2000.
Physical Description:
xiv, 140 pages : illustrations ; 24 cm
Language:
English
ISBN:
9780273635772
Format :
Book

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HF5415.5 .H632 2000 Adult Non-Fiction Non-Fiction Area
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