Cover image for Understanding commanders' information needs
Understanding commanders' information needs
Kahan, James P.
Personal Author:
Publication Information:
Santa Monica, CA : Rand/Arroyo Center, 2000.
Physical Description:
xxvi, 98 pages : illustrations ; 23 cm
General Note:
"Prepared for the United States Army."

First published 1989.
Reading Level:
1340 Lexile.
Added Corporate Author:
Format :


Call Number
Material Type
Home Location
Item Holds
UB212 .K34 2000 Adult Non-Fiction Central Closed Stacks-Non circulating

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Table of Contents

Prefacep. v
Summaryp. vii
Acknowledgmentsp. xvii
Figuresp. xxi
Tablesp. xxiii
Glossary of Acronymsp. xxv
Section I. Introductionp. 1
A Problem in Higher-Echelon Command and Controlp. 1
Previous Efforts to Identify Commanders' Information Needsp. 2
A Different Orientationp. 5
Study Methodp. 10
Outline of the Reportp. 11
Section II. Information and the Commander's Imagep. 13
Planning an Operationp. 13
A Model of Images and Actionp. 15
How Do Images Work?p. 21
Information Flow Is Interactivep. 25
When Is the Wrong Content Conveyed?p. 30
Section III. Image Maintenance and Modificationp. 35
The Five O'Clock Folliesp. 35
Three Modes of Information Processingp. 36
Comparison of Pipelines, Alarms, and Treesp. 46
Processing Mode and the Commander's Imagep. 52
Information Flow and Processing Modep. 53
Section IV. Information Transmission, Distribution, and Storagep. 56
Information Delivery Systemsp. 56
The Information Flow Dimensionp. 57
The Information Storage Dimensionp. 64
Hybrid Systemsp. 66
Section V. Recommendations: Fulfilling Commanders' Information Needsp. 71
Education and Trainingp. 71
Information System Designp. 80
Appendix Enumerating Commanders' Information Needs: A Literature Reviewp. 87
Referencesp. 95