Cover image for Douglas McGregor, revisited : managing the human side of the enterprise
Douglas McGregor, revisited : managing the human side of the enterprise
Heil, Gary, 1950-
Personal Author:
Publication Information:
New York : Wiley, [2000]

Physical Description:
xi, 196 pages ; 24 cm
Subject Term:
Format :


Call Number
Material Type
Home Location
Item Holds
HF5549 .H377 2000 Adult Non-Fiction Non-Fiction Area

On Order



The words of Douglas McGregor, one of the fore-fathers ofmanagement theory and one of the top business thinkers of all time,cannot and should not be ignored. McGregor's vision of a morehumanistic workplace may not have been widely accepted over threedecades ago, but technological advancements that McGregor himselfanticipated have paradoxically helped companies become more human.Viewing employees not as cogs in the machine but as living beingswith individual goals-what McGregor called "the human side of theenterprise"-has proven to provide a remarkable competitiveadvantage.
Now, with the rise of the networked economy, the growing power offrontline workers, and the shift in power from mass producer toindividual consumer, authors Gary Heil, Warren Bennis, and DeborahStephens assert that McGregor's ideas are more important andrelevant than ever before.
Douglas McGregor, Revisited emphasizes McGregor's lasting influenceand updates his thinking with new concepts, fresh strategies, andmodern implementation. This timely work traces McGregor's originalthinking, which has emerged in current approaches that stressdistributed leadership, open-minded appraisal techniques, andemployee/customer commitment.
Highlighted throughout with gems of wisdom in McGregor's own words,the book describes the value of his theories for today's managers.The authors carefully outline how to put McGregor's thinking intopractice in your own business so you can:
* Devise a better performance management system
* Form and supervise effective management teams
* Build cooperation instead of internal competition
* Cultivate an intrinsically motivating, values-drivenworkplace
* Create a cause worthy of employee commitment
Also featured are examples from a host of companies and leaders whohave flourished under McGregor's approach. Authoritative and highlyinstructive, Douglas McGregor, Revisited offers new generations ofmanagers important lessons from history and from the field.
Praise for Douglas McGregor, Revisited
"This book revisits in a contemporary manner the most importantquestion facing management today: given what we know about humannature, how should work be managed so as to unleash the vastcreative potential of human beings? The evidence is overwhelmingthat many people either come to an organization or can beappropriately led to exhibit the behavior McGregor characterized as'Theory Y.' This book provides a 'how-to' approach for developingpeople at work and for establishing high performanceorganizations."-Joseph A. Maciariello, Horton Professor ofManagement
Peter F. Drucker Graduate School of Management, Claremont GraduateUniversity and Claremont McKenna College. Author of Lasting Value:Lessons from a Century of Agility at Lincoln Electric
Douglas McGregor's seminal works, The Human Side of the Enterpriseand The Professional Manager, debunked Taylorism and described arevolutionary way to manage people. He was the first to apply thefindings in behavioral science to the world of business. Based onwhat had been learned about human behavior, McGregor explored theimplications of managing people in a different manner thantradition dictated.
The nature of work today makes McGregor's ideas more relevant thanever before. This important book applies his thinking to today'sbusiness world, proving again that the human aspect of work iscrucial to organizational effectiveness. It also suggests how youcan change your thinking and implement his ideas in your ownbusiness and workplace.

Author Notes

Warren Bennis was born in the Bronx, New York on March 8, 1925. During World War II, he enlisted in the Army, completed officers' training, and became one of the youngest platoon leaders to serve in Europe. He was awarded both a Purple Heart and a Bronze Star. He received a bachelor's degree from Antioch College in Ohio in 1951 and a doctorate in economics from M.I.T. As an educator, he taught organizational studies at Harvard University, Boston University, and the M.I.T. Sloan School of Management. He was a professor of business administration at The University of Southern California for more than 30 years.

He wrote more than 30 books on leadership including On Becoming a Leader, Leaders: Strategies for Taking Charge, and Why Leaders Can't Lead. He also wrote a memoir entitled Still Surprised. He advised several presidents and business executives on the essence of successful leadership including John F. Kennedy, Lyndon B. Johnson, Gerald R. Ford, Ronald Reagan and Howard D. Schultz, the chief executive of Starbucks. Bennis died on July 31, 2014 at the age of 89.

(Bowker Author Biography)

Table of Contents

Douglas McGregorDouglas McGregorWarren BennisDouglas McGregor
Prefacep. vii
Acknowledgmentsp. xi
Part 1 Why McGregor Mattersp. 1
1 Why McGregor Mattersp. 3
2 Rethinking Your Thinkingp. 19
3 Becoming McGregorianp. 33
4 Thinking Systematicallyp. 47
5 Performance Appraisal or Performance Developmentp. 53
6 Winning with Teamsp. 63
7 Build Cooperation Instead of Internal Competitionp. 73
8 Building the Intrinsically Motivating, Actualizing Organizationp. 81
9 Creating a Cause Worthy of Commitmentp. 107
10 Leaders, Test Your Assumptionsp. 119
Part 2 Selected Essays of Douglas McGregorp. 127
The Human Side of Enterprise by Douglas McGregorp. 130
New Concepts of Managementp. 145
A Philosophy of Managementp. 154
Chairman Macp. 168
An Uneasy Look at Performance Appraisalp. 180
Indexp. 193