Cover image for Trends and tools for operations management : an updated guide for executives and managers
Trends and tools for operations management : an updated guide for executives and managers
Nersesian, Roy L.
Personal Author:
Publication Information:
Westport, Conn. : Quorum Books, [2000]

Physical Description:
xiv, 273 pages : illustrations ; 25 cm
Reading Level:
1270 Lexile.
Subject Term:
Format :


Call Number
Material Type
Home Location
Item Holds
TS155 .N34 2000 Adult Non-Fiction Central Closed Stacks

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Operations management is a set of disciplines that transform raw materials, labor and capital into finished goods and services. These various disciplines are discussed for an intended audience of executives and operations managers who desire to be updated on the current curriculum in business schools. The book emphasizes why Japan has ascended to its dominant position in global commerce largely at the expense of U.S. manufacturers. The intent is to learn lessons from Japanese achievements that can be applied to make U.S. manufacturers more competitive in the global market. Trends in operations management are augmented with new software tools (Evolver and RISKOptimizer) which can solve previously unsolvable problems in scheduling and other operational matters.

Additional material provides a fuller discussion on certain key managerial issues and problem solving. This readable and informative book examines the various disciplines that managers must integrate into their jobs and key workplace practices that enhance a company's competitiveness in the global marketplace.

Author Notes

Roy L. Nersesian is Associate Professor of Management at Monmouth University's School of Business Administration.

Table of Contents

Prefacep. ix
1 Transformation Process and Feedback Systemsp. 1
2 Quality under Taylor and Demingp. 13
3 A Touch of Historyp. 29
4 The World of Quantitative Modelsp. 65
5 Work Design and Work Teamsp. 101
6 From Forecasting to the Master Schedulep. 129
7 Inventory and Purchasing Practicesp. 151
8 Materials and Production Planningp. 183
9 Production Schedulingp. 205
10 Quality and Continuous Improvementp. 223
Bibliographyp. 265
Indexp. 271