Cover image for CallCenter management by the numbers
Title:
CallCenter management by the numbers
Author:
Anton, Jon.
Personal Author:
Edition:
lst Ichor Business Books edition.
Publication Information:
West Lafayette, In. : Ichor Business Books, [1997]

©1997
Physical Description:
101 pages : illustrations ; 28 cm.
Language:
English
ISBN:
9781557531124
Format :
Book

Available:*

Library
Call Number
Material Type
Home Location
Status
Central Library HF5415.5 .A67 1997 Adult Non-Fiction Non-Fiction Area-Oversize
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Summary

Summary

Designed to provide new professional callcenter managers with a methodology for managing their callcenter in an easily understood, step by step manner.


Author Notes

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