Cover image for Call center performance enhancement using simulation and modeling
Call center performance enhancement using simulation and modeling
Title:
Call center performance enhancement using simulation and modeling
Author:
Anton, Jon.
Personal Author:
Publication Information:
West Lafayette, Ind. : Ichor Business Books, [1999]

©1999
Physical Description:
ix, 134 pages : illustrations ; 28 cm.
Language:
English
Subject Term:
ISBN:
9781557531827
Format :
Book