Cover image for Inbound customer callcenter design : management information systems
Inbound customer callcenter design : management information systems
Title:
Inbound customer callcenter design : management information systems
Author:
Anton, Jon.
Personal Author:
Edition:
Third edition.
Publication Information:
West Lafayette, Ind. : Ichor Business Books, [1998]

©1998
Physical Description:
xvi, 306 pages : illustrations ; 28 cm
Language:
English
ISBN:
9781557531308
Format :
Book