Cover image for The IT consultant : a commonsense framework for managing the client relationship
The IT consultant : a commonsense framework for managing the client relationship
Freedman, Rick.
Personal Author:
Publication Information:
San Francisco : Jossey-Bass/Pfeiffer, [2000]

Physical Description:
xiv, 274 pages : illustrations ; 24 cm + 1 computer disk (3 1/2)

Format :


Call Number
Material Type
Home Location
Item Holds
HD69.C6 F74 2000 Book and Software Set Central Closed Stacks

On Order



Become a successful information technology consultant!

This is the only book on the market that will teach you the crucial "soft skills" of communication, facilitation, and presentation, plus a methodology for applying IT analysis skills to meet your client′s business needs. Using an organized, common sense approach based on his 15 years experience as an IT consultant, Rick Freedman presents this landmark method for partnering with clients, collecting and analyzing data, creating recommendations, and delivering business benefits to clients.

You′ll learn how to:

Develop rewarding and mutually beneficial client relationships Help clients visualize the end product of IT systems consulting projects Negotiate projects that have clear goals, specifications, budgets, and schedules Market proposals to executives, managers, and users Plus, the companion website provides you with customizable job aids for use in your own work.

Never again will you be simply a "technician-for-hire." Whether you′re a newcomer to consulting or a seasoned professional, The IT Consultant provides you with a blueprint for developing your advisory skills, providing quality services, and building successful client relationships.

Author Notes

RICK FREEDMAN is a Regional Professional Services Manager for ENTEX Information Services. He manages, mentors, and coaches system consultants in providing technology consulting services to businesses throughout the U.S. Mr. Freedman has 15 years of experience as an Information Technology consultant, both as an employee of large corporate organizations like Citicorp and Dun & Bradstreet, and as a Principle Consultant for Cap Gemini America and ENTEX. He lives in Lenexa, Kansas, a suburb of Kansas City.