Cover image for Post Office jobs : how to get a job with the U.S. Postal Service
Post Office jobs : how to get a job with the U.S. Postal Service
Damp, Dennis V.
Personal Author:
Second edition.
Publication Information:
Moon Township, PA : Bookhaven Press, [2000]

Physical Description:
viii, 224 pages : illustrations ; 28 cm
General Note:
"Where these jobs are, what's available, and how to get one."
Format :


Call Number
Material Type
Home Location
Item Holds
HE6499 .D18 2000 Adult Non-Fiction New Materials

On Order



The all-new seventh-edition of Post Office Jobs provides an overview of what jobs are available, including many that don''t require written tests and how to apply for them. You will also find a comprehensive 473/473E study guide with helpful test-taking strategies that could dramatically improve many applicant''s exam scores. Seven other sample postal exams are included in this new edition for maintenance, clerical, technician, and other major occupations.

Most limit their job search to mail carrier and clerk positions and are unaware of the many other career opportunities that the postal service offers. Even with mail carriers and clerks making up over 50% of the workforce the postal service still employs hundreds of thousands in other occupations. They employ 30,000 building and equipment maintenance workers, 5,000 vehicle maintenance employees, thousands of motor vehicle operators, postal inspectors, accountants, administrative staff, human resource personnel, and professionals across a broad spectrum of fields.

Post Office Jobs is the only post office career guide that includes a comprehensive 473/473E exam study guide, sample exam questions for 7 other careers, and job descriptions for the top 24 occupations. It provides guidance on how to explore alternative civil service occupations and includes a chapter on how to apply for postal inspector positions. Nancy Ledgerwood, our editor, worked for the postal service for 22 years. She provided an insider''s perspective of their eCareer recruiting system and testing processes.

Featured Exams:

473/473E Major Entry Level 630/630E Postal Police 710/720/725/730 Clerical Battery 714 Data Conversion Operator 741/744 Accounting 916 Custodial 943 Automotive Mechanic and Technician 955 Mechanical and Electrical Job Skills

Postal employees are interviewed prior to appointment by the selecting official. Chapter Six provides sample questions and detailed guidance on how to successfully handle this often nerve-racking face-to-face encounter.

Professional and administrative occupations do not require written examinations. Your background, work experience and education determine your eligibility for the job. You''ll learn how to locate vacancies and apply for these positions nationwide. Appendix B describes how to prepare your resume and includes examples of Knowledge, Skills & Abilities (KSA) statements that must be submitted with your application for many of the corporate positions.

Appendix C provides an updated list of Customer Service District Offices that you can contact for test results and to learn when jobs will be advertised in your area. Many who apply for and take postal exams misplace their paperwork and do not know who to contact. These offices can direct you to the right department when you have questions or have to reschedule an exam.

Visit, the companion web site for the new 7th edition, for up-to-date guidance on postal service job options including direct links to the postal service''s recruiting site.

If you are seeking a job with the postal service, you should also be aware of postal employment and testing scams that charge excessive fees. The postal service does not charge application fees and no one can guarantee you a postal or federal job. All jobs are filled competitively.

The average pay and benefits for all postal employees was $77,000 per year in 2018. The largest postal service pay system is predominantly for bargaining unit employees. There is also an Executive Administrative Schedule (EAS) for non-bargaining unit members where pay ranges from $25,619 up to an authorized maximum of $129,792.

If you''re looking for good pay with excellent benefits, explore the postal service job market. Use this book''s resources, including the Job Hunter''s Checklist in Appendix A, to begin your personal job search.

Reviews 1

Library Journal Review

About 2.5 percent of the work force is employed by the federal government, with a high percentage of the new employees hired each year being professional and technical workers. In The Book of U.S. Government Jobs, Damp, the author of numerous books on government careers, walks job seekers through the federal hiring process. This seventh revision follows the same arrangement as its predecessor but includes updated statistics, added electronic tools, a discussion of new application forms, a revised picture of the federal job outlook, and some expanded sections. Chapters provide a good overview of qualifications, pay, and benefits; requirements for civil service exams; veteran preference considerations; opportunities for the disabled; and interviewing tips. The text is visually enhanced with a good use of bold topic headings, boxes, margin comments, and tables. Recommended for academic and public library career collections. [BOMC alternate.] Post Office Jobs notes that the U.S. Postal Service employs more workers than any Fortune 500 company, with over 40,000 positions opening each year. This book aims to help applicants identify job openings, match their skills to job classifications, provide information on when and where to take qualifying exams, and deal with applications, r‚sum‚s, and interviews. Following an overview of the USPS and its hiring process, types of jobs, and benefits, a large portion of the book is devoted to how to take qualifying exams, with sample questions and answers. Brookhaven Press extends and updates information for these titles and their other career books by hot-linking to federal agency employment web sites from its own site ( Recommended for public libraries.--Stanley P. Hodge, Ball State Univ. Lib., Muncie, IN (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Table of Contents

Introductionp. vii
Chapter 1 The U. S. Postal Servicep. 9
Benefitsp. 9
Vacation & Sick Leavep. 10
Health & Life Insurancep. 10
Retirementp. 10
Employee Classificationsp. 10
Full-Time, Part-Time Flexible, Supplementalp. 10
Seasonal Employment (Holidays)p. 11
Qualification Requirementsp. 11
Age Limitp. 11
Entrance Examsp. 11
Citizenship, Physical Requirements, State Drivers Licensep. 12
Drug Testingp. 12
Application Proceduresp. 13
Positions That Don't Require a Written Examp. 13
Veterans Preferencep. 14
Pay Scalesp. 15
Postal Occupations With Over 1,000 Employeesp. 16
Chapter 2 The Hiring Processp. 17
Employee classificationsp. 17
Recruitment, Examinations, Registersp. 18
Suitabilityp. 19
Selection, Appointmentp. 20
Interviewsp. 20
Chapter 3 What Jobs Are Availablep. 21
Improve Your Chancesp. 22
Postal Service Occupationsp. 22
Clerks and Mail Carriersp. 22
Nature of the Workp. 22
Working Conditionsp. 24
Employment, Training, Advancementp. 25
Job Outlookp. 26
Earningsp. 27
Related Occupationsp. 27
Custodian and Custodial Laborerp. 28
Data Conversion Operatorp. 29
Maintenance Positionsp. 30
Motor Vehicle Operatorp. 31
Processing, Distribution and Deliveryp. 32
City Carrier & Clerkp. 33
Distribution Clerk/Machine & Flat Sorting Operatorsp. 33
Mail Handler/Processorp. 34
Automated Mark Up Clerkp. 34
Occupations List (Partial)p. 36
Chapter 4 Customer Services Sales District Officesp. 37
Customer Service Districtsp. 38
Easternp. 38
Great Lakes Areap. 39
Capital Metro Operationsp. 39
New York Metro Areap. 39
Northeast Areap. 40
Pacific Areap. 40
Southeast Areap. 41
Southwest Areap. 41
Western Areap. 42
Chapter 5 Postal Examsp. 43
The 470 Battery Testp. 43
Skills Testsp. 44
Road Test Examinationp. 44
Study Habitsp. 45
Sample Examsp. 46
Motor Vehicle Operator Exam 91p. 47
Clerical Abilities Exam 710p. 53
Computer Based Exam 714p. 59
Maintenance Position Exam 931p. 60
Maintenance Position Exam 932p. 75
Maintenance Position Exam 933p. 89
Chapter 6 The 470 Battery Testp. 103
Introductionp. 103
The USPS 470 Battery Practice Examp. 104
General Instructionsp. 104
Sample Answer Sheetp. 110
Sample Questionsp. 114
Address Cross Comparison Study Guidep. 119
Address Cross Comparison Practice Examp. 121
Practice Exam Answersp. 126
Memory Study Guidep. 127
Memory Practice Examp. 133
Practice Exam Answersp. 135
Number Series Study Guidep. 136
Number Series Practice Examp. 138
Practice Exam Answersp. 141
Following Directions Study Guidep. 143
Following Directions Practice Examp. 143
Practice Exam Answersp. 149
Additional Reference Materialp. 150
Chapter 7 The Interview Processp. 151
Interview Typesp. 151
Before the Interviewp. 153
Assess Your Interviewing Skillsp. 153
Evaluate Your Strengthp. 153
Assess Your Overall Appearancep. 153
During the Interviewp. 154
Introductory Phasep. 155
Middle Phasep. 156
Frequently Asked Questionsp. 156
Sample Questions You Should Askp. 158
Closing Phasep. 159
Illegal Questionsp. 159
After the Interviewp. 160
Chapter 8 Veterans Preferencep. 161
Veterans Preferencep. 161
Five Point Preferencep. 162
Ten Point Preferencep. 162
Veterans Employment Opportunities Actp. 163
What Does it Meanp. 164
Veterans Readjustment Appointments (VRAs)p. 164
Chapter 9 Job Descriptionsp. 165
Position Descriptions - a Cross Section of Postal Occupationsp. 166
Chapter 10 Occupation Directoryp. 183
Complete list of all 2,000 Post Office Jobs Including Payp. 184
Chapter 11 Postal Inspectorsp. 205
Overviewp. 206
Requirements for U.S. Postal Inspectorsp. 207
Recruiting Standardsp. 208
Special Requirementsp. 209
Application For U.S. Postal Inspectorsp. 212
Completing Your Applicationp. 217
U.S. Postal Inspection Service Divisionsp. 218
Chapter 12 Civil Service Job Optionsp. 219
Locating Job Vacanciesp. 220
Nature of Federal Employmentp. 220
Working Conditionsp. 223
Employmentp. 223
Occupationsp. 224
Outlookp. 227
Pay and Benefitsp. 228
Educational Requirementsp. 230
Appendix A Job Hunters Checklistp. 231
Appendix B Corporate Positionsp. 235
Appendix C Application Formsp. 247
Indexp. 253