Cover image for Stop whining, and start winning : recharging people, reigniting passion, and pumping up profits
Stop whining, and start winning : recharging people, reigniting passion, and pumping up profits
Pacetta, Frank.
Personal Author:
Publication Information:
New York, NY : HarperBusiness, [2000]

Physical Description:
294 pages : illustrations ; 25 cm
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HF5386 .P136 2000 Adult Non-Fiction Central Closed Stacks

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"I never give much credence to anybodywhose butt is the same shape as their desk chair."

-- Dirty Harry

Get off your butt. Get your hands dirty. Get the job done.


And, yes, that means you!

For all those who are incensed with excuses, who feel insulted by a constant barrage of dumb ideas or are left fuming over no-shows, let down by others who have no guts, and who find themselves driven to new heights of frustration by having to take no for an answer, management and leadership dynamo Frank Pacetta offers a simple piece of advice:

Waiting for someone else to take responsibility for your success and happiness is futile.

Stop Whining--and Start Winning is the book for anybody who wants to make a difference. Whatever the occupation, organization, or industry--so long as there are people involved--there are techniques, rules, and tactics that get the job done right:

Get Dirty to Clean Up! Make It Personal! To Hell with Ho-Hum!

These are just some of the inspiring lessons Pacetta shares in this motivational road map to combating corporate apathy, lost talent, and poor results. With wit, insight, and irreverence, he takes a frank, no-nonsense look at what's wrong with the concept of "business as usual," and shows readers how to find the right people, instill a fighting and winning spirit within them, and provide the kinds of leadership and business process that will not only improve morale but also boost the bottom line.

This unique and inspirational "how-to" guide contains tried and tested solutions to issues that seem to constantly trip up individuals who have difficulty breaking out of the pack and living up to their potential, no matter how hard they try.

Feeling held back or shortchanged by others as you struggle in your career? Overwhelmed by the seemingly insurmountable odds that seem to line your path to the next rung on the ladder? Convinced that the whole world has somehow conspired to keep you down and prevent you from succeeding? Well ...

Stop Whining--and Start Winning!

This book will change your life, by giving you ideas that can be put into immediate effect for immediate results. It will enable you to build the business, the career, and the life you've always wanted, but whined that you thought you could never have.

Author Notes

Roger Gittines lives in Washington, D.C.

(Bowker Author Biography)

Reviews 1

Booklist Review

Just as senior e-strategists advise client companies that electronic commerce is "all about the customer, stupid," consultant Pacetta warns that "it's all about the employee." Here, then, is his formula for turning around profits, starting and ending with the employee. Don't expect a very structured discussion or highfalutin theories or philosophies. Instead, story telling abounds--revolving around communications, reward-recognition systems, trust, recruitment, and teamwork. Principles are sound, including creating a hard-core vision, finding out why employees leave, and securing buy-in from frontline managers. The prose reads well; for instance, Pacetta regales us with notes about Ross Perot's visit to his home. Not to be considered a main source but good for supplemental anecdotes. --Barbara Jacobs

Table of Contents

Acknowledgmentsp. vii
Introduction: Tune-ups, Turnarounds, Transformations, and Take offsp. ix
Part I
1 To Hell with Ho-hump. 3
2 Accomplishing the Hard Part--Going from Good to Greatp. 18
3 Deploying the High Five--Simplicity, Preparation, Perfection, Pride, and Peoplep. 36
4 Do Get Excited--Reaping the Rewards of Emotionp. 56
5 Running the Trust Departmentp. 79
6 Making Big Dreams Happen--What a Great Place to Work!p. 95
7 Four Deadly Words--"It's News to Me!"--And What to Do About Themp. 113
8 Halftime--Crossing the Bridge from Whining to Winningp. 137
Part II
9 Ross, Me, and the Giant Sucking Soundp. 159
10 Recruiting Savvy--Build a Network to the Talentp. 181
11 On the Fast Track--Because the Train(ing) Doesn't Stop Here Anymorep. 197
12 Gaining Process ability to Close the Loop--Connecting People to Profitsp. 212
13 Sorry, Lou--No More Team/Mep. 230
14 The Art of How--The Leadership Differencep. 244
15 Understanding the Implications of a Faulty Employee/Customer Paradigm--Or, Pissing Off the Customer Is a Real Bad Ideap. 257
16 The People-ology Payoff--No Limitsp. 272
Notesp. 285
Indexp. 287