Cover image for From tellers to sellers : changing employment relations in banks
From tellers to sellers : changing employment relations in banks
Regini, Marino, 1943-
Publication Information:
Cambridge, Mass. : MIT Press, [1999]

Physical Description:
xii, 342 pages : illustrations ; 24 cm
Managerial strategies, human resource practices, and labor relations in banks : a comparative view / Martin Baethge, Jim Kitay, and Ida Regalia -- Market challenges and changing employment relations in the U.S. banking industry / Brent Keltner and David Finegold -- Change in tandem : employment relations in Australian retail banks / Jim Kitay -- Employment relations in the New Zealand banking industry / Erling Rasmussen and Andrea Jackson -- Employment relations in U.K. banking / John Storey ... [et al.] -- Institutional innovation and market challenges : changing employment relations in the Italian banking sector / Marino Regini ... [et al.] -- French banks : between deregulation and state control / Marnix Dressen -- Employment relations in the Spanish banking industry : big changes / Faustino Miguélez, Carlos Prieto, and Cecilia Castaño -- Corporate strategy, institutions, and employment relations in Dutch banking / Jelle Visser and Pieter-Jan Jongen -- End of institutional stability? The German banking industry in transition / Martin Baethge, Nestor D'Alessio, and Herbert Oberbeck -- Comparing banks in advanced economies : the role of markets, technology, and institutions in employment relations / Marino Regini.
Format :


Call Number
Material Type
Home Location
Item Holds
HG1615 .F76 1999 Adult Non-Fiction Non-Fiction Area

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Once stolid, strictly regulated organizations that epitomized lifetime employment, retail banks are now highly competitive enterprises with fragmented career structures and a new focus on sales and performance. Because banks are a major employer of labor, such changes have important implications for the workplace experiences and job opportunities of a significant proportion of the workforce in OECD and newly industrialized countries. This book is the outcome of intensive study of selected banks in Australia, France, Germany, Great Britain, Italy, the Netherlands, New Zealand, Spain, and the United States. As part of a larger project on industrial relations and human resource management practices, researchers in each country explored the changing industry context and competitive strategies in relation to a number of employment relations practices, such as skill formation and development, work organization, staffing arrangements, job security, compensation, and industrial relations. The introductory chapter provides an overview of the main research findings. The country chapters present detailed analyses of the findings, and the conclusion assesses the role of markets, technology, and institutions in employment relations and discusses the interpretive frameworks that help make sense of their change and variation across countries.

Martin Baethge, Simonetta Carpo, C. Castaño, Asher Colombo, Peter Cressey, Nestor DíAlessio, Marnix Dressen, David Finegold, Andrea Jackson, Pieter-Jan Jongen, Brent Keltner, Jim Kitay, Fausto Miguelez, Tim Morris, Herbert Oberbeck, Carlos Prieto, Erling Rasmussen, Ida Regalia, Marino Regini, John Storey, Marco Trentini, Jelle Visser, Adrian Wilkinson