Cover image for The knowing-doing gap : how smart companies turn knowledge into action
Title:
The knowing-doing gap : how smart companies turn knowledge into action
Author:
Pfeffer, Jeffrey.
Personal Author:
Publication Information:
Boston, Mass. : Harvard Business School Press, [2000]

©2000
Physical Description:
xv, 314 pages : illustrations ; 25 cm
Language:
English
Contents:
Knowing "what" to do is enough -- When talk substitutes for action -- When memory is a substitute for thinking -- When fear prevents acting on knowledge -- When measurement obstructs good judgement -- When internal competition turns friend into enemies -- Firms that surmount the knowing-doing gap -- Turning knowledge into action -- Appendix: the knowing-doing survey.
Added Author:
ISBN:
9781578511242
Format :
Book