Cover image for Sams teach yourself Microsoft Exchange Server 5.5 in 21 days
Title:
Sams teach yourself Microsoft Exchange Server 5.5 in 21 days
Author:
VanValkenburgh, Jason.
Personal Author:
Publication Information:
Indianapolis, Ind. : Sams, [1999]

©1999
Physical Description:
xvii, 982 pages : illustrations ; 24 cm + 2 computer laser optical discs (4 3/4 in.)
General Note:
Includes index.

CD-ROMs include fully functional 120-day trial version of Microsoft Exchange Server 5.5.
Language:
English
ISBN:
9780672315251
Format :
Book

Available:*

Library
Call Number
Material Type
Home Location
Status
Item Holds
Searching...
QA76.9.C55 V35 1999 TEXT Book and Software Set Central Closed Stacks
Searching...

On Order

Summary

Summary

Sams Teach Yourself Exchange Server 5.5 In 21 Days is designed as a practical guide to the entire life cycle of Microsoft's popular e-mail software in a business environment. It relies heavily on the author's real-world experience in a variety of networking environments. Topics include: - Planning Exchange Implementation - Setting Up Exchange Server - Configuring the Exchange Client - Maintaining Exchange - Exchange on the Internet - Backup and Disaster Recovery - Exchange Application Development


Author Notes

Jason vanValkenburgh is a systems consultant and network architect for Arthur Anderson Business Consulting proficient with a variety of Microsoft networking solutions, including Exchange Server, SQL Server, Windows NT Server, as well as UNIX.
Anthony Steven is a Microsoft Certified Systems Engineer + Internet and Microsoft Certified Trainer specializing in providing turnkey Exchange, SMS, and NT deployments from backroom to boardroom.


Table of Contents

Introductionp. 1
Week 1 At A Glancep. 3
Day 1 Introduction to Exchangep. 5
Chapter Objectivesp. 5
What Is Microsoft Exchange Server?p. 6
Messagingp. 6
Group Schedulingp. 6
Groupware and Application Developmentp. 6
Working With the Internetp. 6
Scalability, Flexibility and Reliabilityp. 7
Securityp. 7
Ease of Use and Administrationp. 7
Why Would I Want to Implement Exchange Server?p. 7
Capacity of Current Email Systemp. 8
New Company or Organizationp. 8
Opportunity for New Featuresp. 8
As a Service Providerp. 8
Understanding Your Specific Goals and Objectivesp. 8
Core Exchange Componentsp. 9
The Directoryp. 9
Information Storep. 9
Message Transfer Agent (MTA)p. 10
System Attendantp. 10
Optional Exchange Componentsp. 11
Internet Mail Servicep. 11
Site Connectorp. 11
X.400 Connectorp. 11
RAS Connectorp. 12
Internet News Servicep. 12
Microsoft Mail Connectorp. 12
Schedule+Free/Busy Connectorp. 12
Key Management Serverp. 12
Lotus cc:Mail and Lotus Notes Connectorsp. 13
Microsoft Outlook Web Accessp. 13
Third-Party Add-ins and Componentsp. 13
Exchange Clientsp. 13
Exchange Clientp. 13
Microsoft Outlook 97/98p. 13
Internet Clientsp. 14
Exchange Implementation and Administration Toolsp. 14
Tools Provided with Exchangep. 14
Exchange Version of NTBACKUPp. 16
Other Tools and Resourcesp. 16
The Exchange Topologyp. 17
Recipientsp. 17
Distribution Listsp. 18
Public Foldersp. 19
The Exchange Hierarchyp. 19
Understanding Messaging and Exchange Conceptsp. 21
The Store-and-Forward Modelp. 21
The Benefits of Storing and Forwarding Mailp. 22
Summaryp. 24
Microsoft Exchange Server's Core and Optional Componentsp. 24
QandAp. 25
Workshopp. 26
Quizp. 26
Exercisep. 27
Day 2 Planning Your Exchange Implementationp. 29
Chapter Objectivesp. 29
Defining Your Exchange Requirementsp. 30
Identify Workgroups and Their Needsp. 30
Interview Key System Users and Championsp. 30
Identify Other Technical and Managerial Requirementsp. 31
Match Requirements to Exchange Capabilitiesp. 31
Rank and Prioritize Requirementsp. 32
Decide What Requirements You Will Meet and Whenp. 33
Defining Implementation Scopep. 33
Geographic Coveragep. 33
Organizational Structurep. 33
Taking a Phased Approachp. 33
Understanding Your Current Networks and Systemsp. 34
Review Your Network Infrastructurep. 34
Your Windows NT Domains and Exchangep. 38
How Your Windows NT Domain Model Affects Exchangep. 40
Designing the Exchange Topologyp. 40
Locations and Sitesp. 40
Wide Area Network Technologiesp. 43
Designing Your Exchange Connectivityp. 48
Putting It All Togetherp. 53
Reviewp. 55
QandAp. 56
Exchange Planning Checklistp. 57
Workshopp. 58
Quizp. 58
Exercisep. 58
Day 3 Setting Up Exchange Serverp. 59
Chapter Objectivesp. 59
Choosing Your Exchange Hardwarep. 60
Exchange's Minimum Requirementsp. 60
More Realistic Hardware Requirementsp. 60
Refining Your Hardware Configurationp. 61
Before You Run Setupp. 65
What You'll Needp. 66
Configuring Windows NT Serverp. 66
Running Exchange Setupp. 73
Running the Exchange Optimizerp. 77
Defining How Your Server Will Be Usedp. 77
Analyzing Disk Drive Performancep. 79
Locations of Exchange Filesp. 80
Moving the Exchange Filesp. 81
Restarting Exchangep. 81
Installing the Exchange Server Service Pack 1p. 82
Running Service Pack Setupp. 83
Summaryp. 83
QandAp. 83
Workshopp. 84
Quizp. 84
Day 4 Server Configurationp. 85
Chapter Objectivesp. 85
Starting the Exchange Administratorp. 86
Specifying a Server to Connect Top. 86
Creating Usersp. 86
Adding an Individual Userp. 87
Adding Lots of Usersp. 104
Creating Distribution Listsp. 108
Adding the Distribution Listp. 108
Creating Custom Recipientsp. 113
Recipient Propertiesp. 114
Working with Addressesp. 115
Changing the Site Addressing Propertiesp. 116
Creating Address Book Viewsp. 120
General Properties Tabp. 121
Group By Tabp. 121
Advanced Properties Tabp. 121
Creating and Managing Public Foldersp. 123
Creating Public Foldersp. 123
Posting to Public Foldersp. 125
Managing Public Foldersp. 126
Configuring Site-Level Folder Propertiesp. 131
Summaryp. 134
QandAp. 135
Workshopp. 136
Quizp. 136
Exercisep. 136
Day 5 Working with Multiple Sitesp. 139
Chapter Objectivesp. 139
Site Concepts and Basicsp. 140
Directory Replicationp. 145
Public Folders and Multiple Sitesp. 156
Affinityp. 156
Replicationp. 158
Planning Public Folder Distributionp. 161
Configuring Public Folder Replicationp. 166
Summaryp. 171
QandAp. 172
Workshopp. 173
Quizp. 173
Exercisesp. 174
Day 6 Connecting Exchange to Other Sitesp. 175
Chapter Objectivesp. 175
Messaging Connectorsp. 176
Site Connectorp. 177
X.400 Connectorp. 184
RAS Connectorp. 197
Internet Mail Service Connectorp. 203
Choosing the Right Connectorp. 206
Site Connectorp. 206
X.400 Connectorp. 206
Dynamic RAS Connectorp. 206
Internet Mail Service Connectorp. 206
Multiple Sites, Multiple Connectors, and Routingp. 207
Routing Fundamentalsp. 207
Configuring Routingp. 212
Summaryp. 217
QandAp. 218
Workshopp. 219
Quizp. 219
Exercisesp. 219
Day 7 Configuring the Exchange Clientp. 221
Chapter Objectivesp. 221
Exchange Client and Messaging Profilesp. 222
What Is an Exchange Client?p. 222
What Is a Messaging Profile?p. 223
Creating a Messaging Profilep. 227
Configuring a Messaging Profilep. 233
Copying and Deleting Profilesp. 237
Configuring the Exchange Server Messaging Servicep. 238
Personal Storesp. 243
Using Multiple Profilesp. 250
Mobile Considerationsp. 252
User Roles in the Remote/Mobile Environmentp. 253
Exchange Server Roles in the Remote/Mobile Environmentp. 253
Remote Client Configuration Optionsp. 254
Offline Foldersp. 254
Remote Mail and Personal Foldersp. 258
Exchange over RASp. 266
Summaryp. 281
QandAp. 282
Workshopp. 283
Quizp. 284
Exercisesp. 284
Week 2 At A Glancep. 285
Day 8 Troubleshooting Exchangep. 287
Chapter Objectivesp. 287
Troubleshooting Overviewp. 288
Multiple Levels of Troubleshootingp. 288
Troubleshooting Methodologyp. 290
Preventative Maintenance and Service Packsp. 290
User-Based Troubleshootingp. 292
System Hard Resetp. 292
Profile Problemsp. 293
Permission Problemsp. 295
Personal Foldersp. 302
Network-Based Troubleshootingp. 304
Exchange in a TCP/IP Environmentp. 304
Integrating Exchange and Novell NetWarep. 307
Exchange-Based Troubleshootingp. 308
Problems With Sending Mailp. 308
Diagnostics Loggingp. 314
Message Trackingp. 316
Message Queue Monitoringp. 322
Server and Link Monitorsp. 323
Windows NT-Based Troubleshootingp. 323
Task Managerp. 324
Event Viewerp. 325
Performance Monitorp. 328
Windows NT Diagnosticsp. 330
Server Managerp. 331
Hardware-Based Troubleshootingp. 332
Troubleshooting Resourcesp. 333
Exchange Administratorp. 333
TechNetp. 333
Knowledge Basep. 334
BackOffice Resource Kitp. 334
Microsoft Web Sitep. 334
Newsgroupsp. 334
Summaryp. 335
QandAp. 335
Workshopp. 337
Quizp. 337
Exercisesp. 338
Day 9 Deploying Exchangep. 339
Chapter Objectivesp. 339
Defining Your Deployment Strategyp. 340
Defining Your Deployment Scopep. 340
Deployment Objectivesp. 341
Distributing Exchange Clientsp. 341
Using Microsoft Systems Management Serverp. 342
Installing and Configuring an Exchange Clientp. 346
Tools to Automate Installationp. 347
The Outlook Deployment Kitp. 348
Obtaining the Kitp. 349
Installing the Outlook 98 Deployment Wizardp. 349
Running the Outlook Deployment Wizardp. 350
Training and Supportp. 365
Summaryp. 367
QandAp. 368
Workshopp. 369
Quizp. 369
Exercisep. 369
Day 10 Using Microsoft Outlookp. 371
Chapter Objectivesp. 371
Introductionp. 372
Outlook Specifications and Featuresp. 373
Installing Outlookp. 378
From the CDp. 379
From the Internetp. 383
The Outlook Deployment Kitp. 384
Using Outlook 98p. 385
Starting Outlook 98p. 385
The Outlook Interfacep. 386
Using Foldersp. 388
Organizing and Displaying Informationp. 400
Finding Informationp. 416
Configuring Optionsp. 423
Preferences Tabp. 424
Mail Services Tabp. 429
Mail Format Tabp. 430
Spelling Tabp. 431
Security Tabp. 432
Other Tabp. 432
Delegates Tabp. 434
Using Outlook Helpp. 434
Summaryp. 436
QandAp. 436
Workshopp. 437
Quizp. 437
Exercisep. 437
Day 11 Communication Protocols and the Internetp. 439
Chapter Objectivesp. 439
Overview of the Internetp. 440
A Very Brief Historyp. 440
Policing the Internetp. 442
Internet Services, Applications, Utilities, and Protocolsp. 445
Internet Servicesp. 446
Internet Applicationsp. 454
Internet Utilitiesp. 457
Internet Protocolsp. 462
Security Enhancementsp. 471
Secure Sockets Layer (SSL)p. 472
S/MIMEp. 473
Other Exchange Protocols (Non-Internet)p. 474
X.400p. 474
X.500p. 475
Summaryp. 477
QandAp. 478
Workshopp. 479
Quizp. 479
Day 12 Exchange on the Internetp. 481
Chapter Objectivesp. 481
Exchange and the Internet Mail Servicep. 482
Basic Conceptsp. 482
Installing and Configuring the Internet Mail Servicep. 484
Configuring Addressingp. 512
Configuring a Dial-Up Connection for Internet Mailp. 515
Multiple Internet Mail Servicesp. 517
Security Considerationsp. 518
Exchange and Internet Newsgroups (Usenet)p. 519
Installing and Configuring the Internet News Servicep. 520
Troubleshootingp. 531
Configuring Loggingp. 531
Event Viewerp. 532
Performance Monitorp. 534
Summaryp. 536
QandAp. 537
Workshopp. 538
Quizp. 538
Exercisesp. 539
Day 13 Building a Web Site Around Exchangep. 541
Chapter Objectivesp. 541
Introductionp. 542
When Would I Use Outlook Web Access?p. 542
Client Connection Types and Securityp. 543
What Components Are Required for Web Access?p. 543
Outlook Web Access and Messaging Profilesp. 546
Outlook Forms Converterp. 546
Internet Information Serverp. 547
Installing Active Server Pagesp. 548
Outlook Web Access Clientp. 548
Installing Outlook Web Access Clientp. 548
Configuring Web Client Accessp. 551
Using Outlook Web Accessp. 556
Exchange Chat Serverp. 567
Termsp. 567
Communication and Chatp. 568
Planning a Chat Service Deploymentp. 569
Installing the Chat Servicep. 572
Configuring the Chat Servicep. 573
Using the Chat Servicep. 578
Troubleshooting the Chat Servicep. 583
Internet Locator Servicep. 584
Installing the Internet Locator Servicep. 584
Configuring the Internet Locator Servicep. 585
Using the Internet Locator Servicep. 585
Summaryp. 586
QandAp. 587
Workshopp. 588
Quizp. 588
Exercisep. 588
Day 14 Reading Exchange Mail with Internet Clientsp. 589
Chapter Objectivesp. 589
Exchange Internet Client Supportp. 590
What Internet Messaging Protocols Are There?p. 590
What Internet Clients Are There?p. 593
Supporting POP3/IMAP Clientsp. 595
Exchange Server POP3/IMAP4 Configurationp. 595
Setting Up a POP3/IMAP4 Clientp. 602
Configuring a POP3/IMAP4 Clientp. 605
Differences Between POP3 and IMAP4p. 610
Downloading Public Foldersp. 614
Supporting LDAP Clientsp. 616
Exchange Server LDAP Configurationp. 616
Setting Up an LDAP Clientp. 620
Configuring LDAP Clientsp. 621
Supporting NNTP Clientsp. 624
Exchange Server NNTP Configurationp. 624
Setting Up an NNTP Clientp. 629
Configuring an NNTP Clientp. 632
Configuring All Internet Protocolsp. 632
Site Levelp. 632
Server Levelp. 634
Logging Levelsp. 634
Summaryp. 635
QandAp. 636
Workshopp. 637
Quizp. 637
Exercisep. 637
Week 3 At A Glancep. 639
Day 15 Maintaining Exchangep. 641
Chapter Objectivesp. 641
Server and Link Monitorsp. 642
Server Monitorsp. 642
What Can I Monitor?p. 642
How Does a Server Monitor Work?p. 642
Monitoring Non-Exchange Serversp. 643
Link Monitorsp. 643
What Can I Monitor?p. 644
How Does a Link Monitor Work?p. 644
Using Link Monitors with Non-Exchange Email Systemsp. 644
Installing and Configuring Server Monitorsp. 644
Installing a Server Monitorp. 644
Starting Monitoringp. 651
Viewing a Server's Statusp. 652
Installing and Configuring Link Monitorsp. 654
General Tabp. 654
Notifications Tabp. 655
Servers Tabp. 655
Recipients Tabp. 655
Bounce Tabp. 656
Starting a Link Monitorp. 656
Starting Monitoring Automaticallyp. 657
Using the Scheduling Servicep. 657
Monitoring Message Queuesp. 658
Where Can I Monitor Them?p. 658
Operation of the Queuesp. 660
Exchange and the Windows NT Performance Monitorp. 661
Using Performance Monitorp. 662
Using the Built-in Performance Chartsp. 667
Using Other Exchange Countersp. 668
Remote Monitoringp. 668
Managing Database Growthp. 669
Exchange's Databasesp. 669
Controlling Database Sizep. 673
Understanding Exchange Maintenance Routinesp. 679
Routine Operationsp. 680
Scheduling Routine Operations to Maximize Performancep. 686
Summaryp. 689
QandAp. 689
Workshopp. 691
Quizp. 691
Exercisep. 691
Day 16 Backing up, Restoring, and Repairing Datap. 693
Chapter Objectivesp. 693
Backing Up Your Datap. 694
Backup Optionsp. 694
Backing Up the Exchange Databasep. 700
Third-Party Toolsp. 704
Restoring / Recoveryp. 705
Restoring an Individual Mailboxp. 705
Restoring an Entire Serverp. 708
Database Corruptionp. 713
Troubleshooting a Corrupt Databasep. 713
Summaryp. 718
QandAp. 719
Workshopp. 719
Quizp. 720
Exercizep. 720
Day 17 Advanced Backup and Recovery Considerationsp. 721
Chapter Objectivesp. 721
Disaster Recovery Planningp. 722
Concepts of Disaster Recovery Planningp. 723
Stages in Disaster Recovery Planningp. 727
Delivering High Availability Solutionsp. 730
Managing Hardware Failurep. 730
Data Replicationp. 739
Implementing High Availability Systemsp. 741
Configuring Exchange for Maximum Resiliencep. 745
A Disaster Recovery Planp. 747
Creating Your Disaster Recovery Planp. 748
Testing Your Disaster Recovery Planp. 751
Testing Componentsp. 751
The Scenariop. 752
Summaryp. 752
QandAp. 753
Workshopp. 753
Quizp. 753
Exercisep. 754
Day 18 Building Exchange Applicationsp. 755
Chapter Objectivesp. 755
What's Your Goal?p. 756
Development Choices Availablep. 757
Developing for the Client, Web, or the Serverp. 759
Forms Developmentp. 760
The Outlook Forms Designer--The Heart of It Allp. 760
Publishing Your Formsp. 771
Form Distribution Methodsp. 772
VBScript--Making Forms Come to Lifep. 783
Collaboration Data Objectsp. 785
Active Server Principlesp. 786
CDO Librariesp. 787
Exchange Scripting Agentsp. 789
Putting Scripting Agents to Workp. 789
Benefits of Exchange Scripting Agentp. 790
Issues With Exchange Scripting Agentp. 790
Summaryp. 791
QandAp. 791
Workshopp. 792
Quizp. 792
Exercisep. 792
Day 19 Making Exchange Securep. 793
Chapter Objectivesp. 793
Exchange Object Securityp. 794
Defining Who Can Access an Objectp. 794
Using Exchange Administrator to Change Permissionsp. 796
Using Other Mailboxesp. 800
Distribution Listsp. 810
Public Foldersp. 811
System Foldersp. 817
Advanced Securityp. 819
Introductionp. 819
How Does Microsoft Exchange Implement Advanced Security?p. 821
Deploying Key Management Serverp. 825
Planning Key Management Server Deploymentp. 825
Installing Key Management Serverp. 826
Enabling Advanced Securityp. 828
Administering Key Management Serverp. 841
Using S/MIMEp. 845
Summaryp. 848
QandAp. 849
Workshopp. 850
Quizp. 850
Exercisesp. 851
Day 20 Building an Exchange Prototypep. 853
Chapter Objectivesp. 853
Using a Pilot to Test Exchangep. 854
Common Equipment in a Conference Room Pilotp. 855
Load Testingp. 857
Load Testing Exchangep. 854
Load Testing Network Componentsp. 857
Conducting a Load Test with Load Simulatorp. 858
How the Load Simulator Worksp. 859
User Volumesp. 859
Messagesp. 860
Defining Your Topologyp. 860
Customizing Server Propertiesp. 861
Setting User Properties for a Serverp. 862
Setting Topology Securityp. 863
Defining Distribution List Propertiesp. 863
Defining Test Propertiesp. 864
Setting Duration and Working Hoursp. 864
Creating User Groupsp. 865
Customizing User Groupsp. 866
Test/Logon Settingsp. 869
Initialization Sizesp. 870
Creating the Topologyp. 870
Initializing Your Testp. 870
Running the Testp. 870
Analyzing Testing Resultsp. 873
Using LSLOGp. 873
Monitoring Your Networkp. 878
Tools To Usep. 879
Measurement Pointsp. 879
Other Load Testing Toolsp. 880
Summaryp. 881
QandAp. 881
Workshopp. 882
Quizp. 882
Exercisep. 883
Day 21 Migrating from Microsoft Mailp. 885
Chapter Objectivesp. 885
Establishing a Migration Teamp. 887
Choosing a Migration Strategyp. 889
The Total Cut Over Migrationp. 890
Pre-Planned Cut Over Migrationp. 896
Phased Migrationp. 897
Planning the Migrationp. 899
Pre-Planned Cut Over Migration Tasksp. 899
Phased Migration Tasksp. 902
Completing the Migrationp. 903
The MS Mail Connectorp. 903
The Microsoft Exchange Migration Wizardp. 911
Migration Follow-Upp. 919
Summaryp. 920
QandAp. 920
Workshopp. 921
Quizp. 921
Appendixesp. 923
Appendix A Exchange Server Service Pack 2p. 925
Introductionp. 925
Downloading Service Pack 2p. 926
Service Pack Documentationp. 927
New Featuresp. 927
Move Server Wizardp. 927
Replicating Public Folder and Free/Busy Information Between Organizationsp. 928
Migrating Lotus Notes Applicationsp. 929
Disabling Read/Unread Message Tracking in Public Foldersp. 929
Preventing Recovery of Deleted Datap. 929
Connector Feature Enhancementsp. 930
Known Issuesp. 930
Clustering Servicesp. 930
Using IMAP4 Fast Message Retrievalp. 930
Update Does Not Upgrade Some Connectorsp. 931
Do Not Install Beta Version of Internet Explorer 5.0 with Outlook Web Access and Internet Information Server 3.0p. 931
Appendix B Answers to Quiz Questions and Exercisesp. 933
Indexp. 953