Cover image for Technical communication
Technical communication
Lannon, John M.
Personal Author:
Eighth edition.
Publication Information:
New York : Longman, [2000]

Physical Description:
xxii, 680 pages : illustrations (some color), color maps ; 24 cm
General Note:
Rev. ed. of: Technical writing. 7th ed. 1996.
Format :


Call Number
Material Type
Home Location
Item Holds
T11 .L24 2000 Adult Non-Fiction Non-Fiction Area

On Order



Technical Communication, 8/e (formerly Technical Writing) is a comprehensive, accessible introduction to technical and professional communication that deftly responds to the needs of the workplace today. Addressing a wide range of interests for classes in which students from a variety of majors are enrolled, Technical Communication, 8/e, combines practical applications with clear writing and examples. Rhetorical principles are explained, illustrated, and applied to an array of documents, from brief memos and summaries to formal reports and proposals. Coverage of such topics as document design, electronic communication, and oral presentations reflect the realm of technical communication today. Exercises, incorporated throughout the text, enable students to better understand the skills necessary both in college and in the workplace. While writing remains a central component of this text, the title has been changed to reflect the focus on the whole range of communication tasks in today's workplace--from managing collaborative groups to designing pages for the World Wide Web.

Table of Contents

I Primary Considerations
1 Introduction to Technical Writing
2 Preparing to Write: Audience/Purpose Analysis
3 Writing Efficiently
4 Persuasive Writing
5 Writing Ethically
II Information Gathering, Analysis and Manipulation
6 Gathering Information
7 Recording and Reviewing Research Findings
8 Documenting Research Findings
9 Summarizing Information
III Structural, Style, and Format Letters
10 Organizing for Readers
11 Editing for Readable Style
12 Designing Visuals
13 Designing Pages and Documents
IV Descriptive Writing
14 Definitions
15 Descriptions and Specifications
16 Process Analysis, Instructions, and Procedures
17 Manuals and Usability Testing
V Applications
18 Proposals
19 Formal Analytical Reports
20 Adding Document Supplements
21 Short Reports
22 Workplace Correspondence: Letters, Memos, and E-Mail
23 Job-search Communications
24 Oral Presentations
25 Web Pages and Online Documentation
Appendix A Review of Grammar, Usage, and Mechanics