Cover image for The 21st century manager : future-focused skills for the next millennium
The 21st century manager : future-focused skills for the next millennium
Kamp, Di, 1949-
Personal Author:
Publication Information:
London, UK ; Dover, NH, USA : Kogan Page, 1999.
Physical Description:
vii, 210 pages : illustrations ; 24 cm
Subject Term:

Format :


Call Number
Material Type
Home Location
Item Holds
HD57.7 .K36 1999 Adult Non-Fiction Central Closed Stacks

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In a route map to the future, Di Kamp identifies flexibility, responsiveness and adaptability as the distinguishing features in the manager of the next millennium and demonstrates how to discard conventional thinking and outdated theory. Along the way she presents fresh ideas, creative activities and practical pointers in such areas as:
-- being a future leader
-- motivating and inspiring others
-- using emotional intelligence
-- being ahead of the game -- always prepared for change
-- personal growth -- learning and developing new skills.

Author Notes

Di Kamp, CEO of Meta, is an international Performance Improvement Consultant, spending the majority of her time working with people at all levels within companies.
Through Di's down-to-earth and realistic approach, she helps translate theoretical principles into everyday best practice. Di travels extensively throughout the US and UK, working with many different global organizations. She helps individuals tap into their own common sense and wisdom, thereby unleashing the potential of their business.



Part I The Overview 1.The context 2.The manager as leader 3.Believing that effective management works Endpiece Part II Transforming Yourself 4.Dealing with change 5.Preparing yourself for effective management 6.Relating to yourself 7.The way you think 8.Being a learner 9.Setting an example Endpiece Part III Communicating Effectively 10.Building rapport 11.Giving and receiving information 12.Setting a direction 13.Influencing Endpiece Part IV Managing Others 14. Motivating others 15. Supporting others 16. Counselling and coaching 17. Letting them get on with it Endpiece Part V The Rest of the Journey 18. Continuing to develop Excerpted from The 21st Century Manager by Dianne Kamp All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.

Table of Contents

Acknowledgementsp. vii
Introductionp. 1
Part 1 The Overview
1. The contextp. 5
2. The manager as leaderp. 12
3. Believing that effective management worksp. 24
Endpiecep. 31
Part II Transforming Yourself
4. Dealing with changep. 35
5. Preparing yourself for effective managementp. 47
6. Relating to yourselfp. 57
7. The way you thinkp. 66
8. Being a learnerp. 76
9. Setting an examplep. 85
Endpiecep. 93
Part III Communicating Effectively
10. Building rapportp. 97
11. Giving and receiving informationp. 106
12. Setting a directionp. 121
13. Influencingp. 136
Endpiecep. 146
Part IV Managing Others
14. Motivating othersp. 149
15. Supporting othersp. 160
16. Counselling and coachingp. 170
17. Letting them get on with itp. 181
Endpiecep. 191
Part V The Rest of the Journey
18. Continuing to developp. 195
Conclusionp. 203
Recommended reading listp. 207