Cover image for Effective interaction with patients
Title:
Effective interaction with patients
Author:
Faulkner, Ann.
Personal Author:
Edition:
Second edition.
Publication Information:
New York : Churchill Livingstone, [1998]

©1998
Physical Description:
viii, 205 pages : illustrations ; 22 cm
Language:
English
Contents:
Ch. 1. The need for effective interaction -- Ch. 2. Preparing for an assessment interview -- Ch. 3. Setting the agenda -- Ch. 4. The skills of interviewing -- Ch. 5. Non-verbal interaction -- Ch. 6. Structure and focus -- Ch. 7. Giving information -- Ch. 8. Breaking bad news -- Ch. 9. Handling emotion -- Ch. 10. Plans for care -- Ch. 11. Dynamic interaction: process and costs -- Ch. 12. Summary.
ISBN:
9780443058769
Format :
Book