Cover image for The employee assistance handbook
The employee assistance handbook
Oher, James M.
Publication Information:
New York : John Wiley, [1999]

Physical Description:
xvii, 554 pages ; 26 cm
Added Author:
Format :


Call Number
Material Type
Home Location
Item Holds
HF5549.5.E42 E468 1999 Adult Non-Fiction Non-Fiction Area

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Leading experts explain how to establish and run an effective Employee Assistance Program.

Employee Assistance Programs (EAPs) offer counseling and services for a variety of personal problems that affect workers and the workplace.

This Handbook provides clinicians, administrators, and human resource professionals with a comprehensive review of EAP "best practices." Experts from the employee assistance field, behavioral health organizations, and corporate sectors illustrate the unique role EAPs play in maintaining a vibrant and productive workforce and explain the skills and resources needed to provide effective EAP services.

This reference features innovative and groundbreaking program and service initiatives, which incorporate expanded areas of EAP practice while retaining the core mission and technology. The best intervention, treatment, and prevention programs for all issues affecting employee productivity are fully described, including:
* Substance abuse.
* Disability.
* Preventive and managed healthcare.
* Workplace trauma.
* Work/family problems.
* Management development.

The book also covers services currently in place in such diverse settings as Champion International, Du Pont, Bank One, Wells Fargo Bank, the University of Michigan, Mobil, and L.L. Bean. In addition, it discusses two current issues that will affect EAP practice in the future: accreditation of professionals and programs and the academic and field training of EAP professionals.

The Employee Assistance Handbook is invaluable reading for any professional who wants to promote health and productivity by creating effective EAP services for his or her organization.

Author Notes

JAMES M. OHER, CSW, CEAP, is a nationally certified psychotherapist and employee assistance professional, and is president of a leading international human resources consulting firm. He has established and reviewed EAP and other services for a variety of organizations, including Pfizer, IBM, Sony Music International, College Board, New York Stock Exchange, JC Penney, Texaco, Veterans Administration, and Hilton International.

Table of Contents

Developing and Managing Employee Assistance Services
Clinical Practices and ProceduresA. Darick
EAP Accreditation and CredentialingJ. Drotos
Employee Assistance Programs in Higher EducationL. Stoer-Scaggs
Occupational Psychiatry and the Employee Assistance ProgramJ. Kahn
Benchmarks and Performance Measures for Employee Assistance ProgramsT. Amaral
Developing Clinical Tools for the Workplace: ORBITD. Oberg
EAPs and the Future of WorkT. Elliott
Eap Programs and Services
The Evolving Role of EAPs in Managed Behavioral Healthcare: A Case Study of DuPontP. Heck
EAP and Wellness CollaborationW. Derr and G. Lindsay
Workplace Safety, Drug Testing, and the Role of the EAP ProfessionalK. Collins
The EAP and the Work-Family ConnectionB. Davidson and P. Herlihy
From Management Consultation to Management DevelopmentJ. Zimmerman and J. Oher