Cover image for Dealing with difficult people in the library
Dealing with difficult people in the library
Title:
Dealing with difficult people in the library
Author:
Willis, Mark R.
Personal Author:
Willis, Mark R.
Publication Information:
Chicago : American Library Association, 1999.
Physical Description:
ix, 195 pages ; 23 cm
Language:
English
Subject Term:
Public services (Libraries) -- United States.

Communication in library science -- United States.

Public libraries -- Security measures -- United States.

Public libraries -- Public relations -- United States.

Library administration.

Interpersonal relations.
ISBN:
9780838907603
Format :
Book

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