Cover image for Novell's guide to troubleshooting TCP/IP
Novell's guide to troubleshooting TCP/IP
Hagen, Silvia, 1965-
Personal Author:
Publication Information:
San Jose, CA : Novell Press, 1999.
Physical Description:
xlii, 1013 pages : illustrations ; 23 cm
General Note:
Includes index.
Format :


Call Number
Material Type
Home Location
Item Holds
TK5105.585 .H34 1999 Adult Non-Fiction Central Closed Stacks

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Analyze Interent Protocols for smooth network administration. Accelerate traffic, prevent collisions and incompatibilities, and keep your network-to-Internet communications running smoothly with Novell's Guide to Troubleshooting TCP/IP. Each chapter focuses on a different technology and explains what it looks like when communications go right, how to set up a protocol analyzer to catch potential problems and -- most importantly -- what to do when things go wrong. Filled with real-world case studies and step-by-step solutions, this guide keeps you connected, whether you administer a small LAN or a global network.

Author Notes

About the Authors .....Silvia Hagen is a Master CNE(SM), Master CNI(SM), Certified Internet Professional(SM), Microsoft Certified Product Specialist for NT server and workstations, and Microsoft Certified Trainer. A professional consultant and analyst based in Europe, she is the author of the successful and unique NDS Troubleshooting Workshop. .....Stephanie Lewis is a Master CNE, Master CNI, a Certified Protocol Analyst, and Microsoft Certified Professional and Certified Trainer. She is a professional network analyst, consultant, and speaker who has worked with a broad range of clients.

Table of Contents

Part I Analysis Basics
Chapter 1 Overview of TCP/IP Analysis
Chapter 2 Analyzers and Other TCP/IP Troubleshooting Tools
Chapter 3 Troubleshooting the Link for Ethernet and Token Ring Networks
Part II Analyzing and Troubleshooting the Internet Layer
Chapter 4 The Internet Protocol (IP)
Chapter 5 Address Resolution Protocol/Reverse Address Resolution Protocol (ARP/RARP)
Chapter 6 Internet Control Message Protocol (ICMP)
Chapter 7 Routing Information Protocol
Chapter 8 Open Shortest Path First (OSPF)
Part III Troubleshooting and Analyzing the Host-to-Host (Transport) Layer
Chapter 9 User Datagram Protocol (UDP)
Chapter 10 Transmission Control Protocol (TCP)
Part IV Analyzing and Troubleshooting the Application Layer
Chapter 11 Dynamic Host Configuration Protocol (DHCP) and BOOTP
Chapter 12 Domain Name System (DNS)
Chapter 13 Simple Network Management Protocol (SNMP)
Chapter 14 Service Location Protocol (SLP)
Part V Vendor Implementation of TCP/IP
Chapter 15 Novell TCP/IP Implementation
Chapter 16 Microsoft TCP/IP Implementation
Chapter 17 UNIXTCP/IP Implementation/Configuration
Part VI Other TCP/IP Communications and Issues
Chapter 18 Miscellaneous TCP/IP Communications
Chapter 19 IP Tunneling
Chapter 20 IP Version 6
Appendix A Hex-Decimal-Binary Conversion Chart
Appendix B IP Addressing Rules/RFC 1878
Appendix C UDP/TCP Well-Known Port List
Appendix D RFC Index
Appendix E Analyzer Manufacturer List
Appendix F Ethertype Assignments
Appendix G Ethernet Vendor Addresses
Appendix H Ethernet Multicast Addresses
Appendix I Internet Multicast Addresses
Appendix J IP Option Numbers
Appendix K ICMP Code Types (v4 and v6)
Appendix L TCP Options (Parameters)
Appendix M DNS and DHCP/BOOTP Parameters
Appendix N ARP/RARP Parameters