Cover image for Selection interviewing
Selection interviewing
Walker, David, 1951 June 10-
Publication Information:
New York : American Management Association, [1998]

Physical Description:
96 pages : illustrations ; 24 cm.
General Note:
"A Marshall edition"--T.p. verso.

Includes index.
Format :


Call Number
Material Type
Home Location
Item Holds
HF5549.5.S38 W347 1998 Adult Non-Fiction Non-Fiction Area

On Order



In all businesses, however sophisticated the recruitment process, it is always the interview which decides a candidate's success or failure. All professionals have had the experience of being an interviewee, but it is often overlooked that the role of the interviewer can also be nerve-wracking and highly pressured. In this book, David Walker examines how an essentially unreliable process can be turned to its best advantage. From creating a candidate profile, through screening applications, constructing and conducting the interviews to assessing interviewees, Selection Interviewing shows you how to build a team to take your business from strength to strength. Book jacket.

Author Notes

David Walker is a training and development consultant whose varied work in the aviation and financial industries has alerted him to the needs and problems of staff selection. He has an MSc in Psychology of Organization Assessment and has worked with many major organizations in the UK, Europe, and South Africa. David regularly runs training programs for managers and personnel staff on selection interviewing.

Table of Contents

Chapter 1 What is interviewing all about?p. 8
The interviewer's key responsibilitiesp. 10
The costs of getting it wrongp. 12
Interviews as a method of selectionp. 13
Chapter 2 Why is self-assessment important?p. 18
Planning for interviewsp. 19
Communicating with the candidatep. 22
Listening skillsp. 26
Avoiding discriminationp. 30
Discrimination exercisep. 32
The meaning behind the wordsp. 34
Interpretation and perceptionp. 35
Areas that need to improvep. 36
Chapter 3 Starting point: the exit interviewp. 40
Step two: talk to other peoplep. 41
Step three: review the job descriptionp. 42
Step four: the person specificationp. 43
What do you really need?p. 44
Person specification worksheetp. 45
Step five: Begin the recruitment processp. 46
Curriculum vitae or application form?p. 48
Pre-screening applicationsp. 52
Chapter 4 Preparing for the interviewp. 56
Asking questionsp. 58
Dealing with an unsuitable candidatep. 61
Active listeningp. 62
Building rapportp. 64
Visual preferencep. 65
Auditory preferencep. 66
Kinesthetic preferencep. 67
Inner Dialoguep. 68
The interview structurep. 69
The WASP structurep. 70
Taking notesp. 72
Chapter 5 How do I choose the right person?p. 76
Weightingp. 78
Other assessment methodsp. 79
Avoiding biasp. 80
Checklistp. 82
Chapter 6 Developing your skillsp. 86
Preparing to write a development planp. 88
Identifying development needsp. 90
Development action planp. 91
Immediate action planp. 92
General self-developmentp. 93
Summaryp. 94
Indexp. 95
Further readingp. 96