Cover image for Upgrading & fixing networks for dummies
Upgrading & fixing networks for dummies
Camarda, Bill, 1956-
Personal Author:
Second edition.
Publication Information:
Foster City, Calif. : IDG Books Worldwide, [1999]

Physical Description:
xxiv, 355 pages : illustrations ; 24 cm + 1 computer laser optical disc (4 3/4 in.).
General Note:
Includes index.
Format :


Call Number
Material Type
Home Location
Item Holds
TK5105.5 .C36 1999 Book and Software Set Non-Fiction Area

On Order



This package helps readers sort through modern flashy technologies so they can figure out which ones are worth the trouble. It also gives advice on keeping network performance at the lowest possible cost, and includes a CD-ROM containing QuickMail Pro Server, an e-mail server, and Artisoft iShare.

Author Notes

Bill Camarda has written 11 computer books. When not writing books, he helps leading companies explain their new technologies to all kinds of people -- executives, techie types, and especially, the rest of us.

Table of Contents

Introductionp. 1
About This Bookp. 1
How to Use This Bookp. 1
How This Book Is Organizedp. 2
What You Don't Need to Readp. 3
Icons Used in This Bookp. 4
Conventions Used in This Bookp. 4
Your Networking CDp. 4
Where to Go from Herep. 5
Part I Upgrading Network Hardware and Softwarep. 7
Chapter 1 Setting Goals for Your Networkp. 9
Assessing Your Needsp. 9
Planning Is the Name of the Gamep. 13
Chapter 2 Choosing Your Next Network Operating Systemp. 15
Will a New Network Operating System Solve Your Problems?p. 16
Meeting the Contendersp. 18
NetWare and Windows NT Server: A Quick Look into the Futurep. 25
Choosing a Network Operating System for a Mac-Oriented Networkp. 26
Chapter 3 Choosing Your Next Serverp. 27
Quieting the Revolt for Another Yearp. 27
Getting the Server You Really Needp. 29
Chapter 4 Jumpstarting Windows NT Server Migrationp. 35
Planning Your Windows NT Migrationp. 35
After Installing Windows NT Serverp. 51
Migrating from NetWarep. 52
Chapter 5 NetWare Installation: The Critical Essentialsp. 53
Preparing to Install NetWarep. 53
Installing NetWare 5p. 58
Attending to the Post-Installation Detailsp. 68
Chapter 6 Storage: Getting More and Maximizing What You Havep. 69
Capacity Planning: When Enough Is Enoughp. 69
Putting Off That Storage Upgrade a Bit Longerp. 71
It's a Raid! Smarter, Safer Disksp. 77
Chapter 7 Souping Up Your Infrastructurep. 81
Considering Other Options before You Make a Major Upgradep. 82
Understanding Ethernetp. 85
What You Need to Know about Tomorrow's Whisbang Networksp. 88
Chapter 8 Upgrading Your Client Workstationsp. 89
Planning Before You Upgradep. 89
Doing Your Own Upgradesp. 91
Buying Your Next New PCsp. 94
Buying Easily Manageable PCsp. 95
Rolling Out New PCsp. 97
Choosing New NICsp. 98
Part II Upgrading Yourself: Smarter Network Management Techniquesp. 99
Chapter 9 Enhancing Your Backup Planp. 101
Simpler Backups Are Better Backupsp. 101
Ensuring Reliable Backupsp. 102
Ensuring Timely Backupsp. 102
A Meditation on Tape Rotationp. 103
Deciding What to Back Upp. 103
Backing Up Workstationsp. 104
Next-Generation Backup Software: Choosing the Right Solutionp. 105
Choosing the Right Backup Hardwarep. 109
Managing Today's Oceans of Datap. 110
A Word about Backup Securityp. 110
Chapter 10 Better Recovery Planning: Look Danger in the Eye without Blinking!p. 111
Recognizing the Management Side of Disaster Planningp. 112
Setting Commonsense Prioritiesp. 112
Assessing and Reducing Your Risksp. 113
Testing Your Disaster Recovery Planp. 118
Chapter 11 Year 2000-Proofing Your Network (Sort Of)p. 119
Sorting Out Fact from Fictionp. 119
Locating and Using Y2K Help Resources on the Webp. 122
Chapter 12 Upgrading Your People: Better Documentation, Training, and Supportp. 125
Creating Documentation that People Will Usep. 126
Training People to Actually Use Your New Network Stuffp. 129
Building a Help Desk that Really Worksp. 132
Part III The Ultimate Upgrade: Connecting the Worldp. 137
Chapter 13 Get Webbed: Delivering Internet Servicesp. 139
Picking the Perfect ISPp. 139
Upgrading to ISDN: Results without the Aggravationp. 146
Getting Your Money's Worth from Your Browser (Even If It Was Free)p. 149
Maximizing User Productivity and Minimizing Risksp. 153
Chapter 14 Remote Access and Telecommutingp. 155
Remote Control: The "Lite" Solutionp. 155
Becoming Remote Node-It-Allp. 159
Making Remote Access Work for Youp. 161
Setting Up Windows NT Server Remote Accessp. 161
Chapter 15 Intranets: Quick Starts and Easy Upgradesp. 169
Will an Intranet Work for Your Organization?p. 169
Making the Right Up-Front Decisionsp. 171
Choosing a Web Page-Authoring Programp. 176
Repurposing the Stuff You've Already Createdp. 178
Upgrading Your Internet: Second- and Third-Generation Solutionsp. 184
Chapter 16 Extranets: Expanding Your Private Clubp. 185
Why You May Want an Extranetp. 185
Extranets: Inviting Companyp. 187
Planning Your Extranetp. 189
Making Extranet Security Porous Enoughp. 191
Researching Extranetsp. 192
Chapter 17 Supercharging Your E-Mailp. 193
The Basics of E-Mail: Quick and Painlessp. 193
Parts Is Parts: Breaking Down the Components of an E-Mail Systemp. 193
Deciding Whether to Upgrade to a New E-Mail Systemp. 196
Buying the New E-Mail System That's Right for Youp. 197
Checking Out Microsoft Exchangep. 200
Checking Out QuickMail Prop. 201
Extending E-Mail to Road Warriorsp. 201
Part IV Making Your Network Do Even Morep. 203
Chapter 18 Plays Well with Groups: Choosing the Best Groupware Solutionp. 205
Getting to Know the Group(ware)p. 205
Deciding Whether Groupware Is Right for Youp. 206
Choosing the Right Groupwarep. 207
The Evolution of Groupwarep. 207
Renting or Buying Teamwarep. 208
Picking the Best Groupware Featuresp. 212
Using the Groupware You Already Havep. 212
Chapter 19 Implementing Network Faxp. 217
Deciding Whether Network Fax Is the Best Solution for Youp. 218
Sources for Network Fax Productsp. 220
What to Look for in a Fax Serverp. 221
Seeing Is Believing: Trial Fax Server Softwarep. 222
Faxing on the Internetp. 224
Chapter 20 Adding New Peripheralsp. 225
Upgrading Printing on Your Networkp. 225
Adding CD-ROM Capabilities to Your Networkp. 231
Part V Keeping Things Hummingp. 235
Chapter 21 Keep Plugging Away: Troubleshooting Hardware and Connectionsp. 237
Focusing on Your Troubleshooting Goalsp. 237
Getting Into a Troubleshooting Frame of Mindp. 238
Checking Your NIC: The Lights Are On, but No One's Homep. 239
Checking the Cablesp. 242
Keeping Your Healthy Network Healthyp. 242
Chapter 22 Lost Gigs: Troubleshooting Your Backupsp. 243
Staving Off Backup Trouble with an Ounce of Preventionp. 243
Narrowing Down the Backup Problemp. 244
Solving Tape Backup Software Problemsp. 248
Backing Up Workstationsp. 251
Establishing Trust in Your Tape Drivep. 251
Recovering Data: The Last Resortp. 251
Chapter 23 Troubleshooting Printingp. 253
What To Do When Things Just Won't Printp. 253
Troubleshooting Windows NT Server Printingp. 257
Troubleshooting NetWare Printingp. 260
Troubleshooting Nprinter95 for Windows 95p. 261
Troubleshooting PostScript Gibberishp. 261
Chapter 24 Troubleshooting Client Workstations: Beyond Asking "Is It Turned On?"p. 263
Asking the Right Questionsp. 264
Troubleshooting When the Workstation Shows No Signs of Lifep. 264
Troubleshooting When You Receive Error Messages and Beepsp. 265
Troubleshooting When Windows Doesn't Runp. 267
When Windows 95/98 Loads but Users Can't Access the Networkp. 270
Troubleshooting Application Problemsp. 272
Troubleshooting Windows 95/98 Long Filename Problemsp. 273
Chapter 25 Dr. Nos: Troubleshooting Server Softwarep. 275
Troubleshooting (And Avoiding) Common Windows NT Server Problemsp. 275
Identifying and Fixing the Top NetWare Networking Problemsp. 281
Chapter 26 Upgrading Your Network's Securityp. 287
Determining the Best Security for Your Networkp. 287
Planning to Upgrade Your Network's Securityp. 288
The Human Side of Computer Securityp. 289
Managing Access Controlsp. 290
Passwords: The First Line of Defensep. 296
Tracking System Activityp. 297
Physical Security: The Forgotten Securityp. 299
Firewalls and Internet Securityp. 299
Part VI The Part of Tensp. 303
Chapter 27 Ten First Principles of Network Upgradesp. 305
If It's Not Broken, Don't Upgrade Itp. 305
Know When You're Out of Your Leaguep. 306
Train Like Crazyp. 306
Do Unto Your Users As You Would Have Them Do Unto Youp. 306
Stay Away from the Bleeding Edgep. 307
Plan Like You've Never Planned Beforep. 308
Write Everything Downp. 308
Manage Your Management, Not Just Your Networkp. 309
Standardize, Standardize, Standardizep. 309
Take Advantage of Your Vendorsp. 310
Chapter 28 Ten Web Sources for Network Upgrading and Troubleshooting Helpp. 311
Network World Fusionp. 311
Charles Spurgeon's Ethernet Web Sitep. 312
John Wobus's Home Pagep. 312
Learning on the Web Courseware from New Zealandp. 312
Wandel and Goltermann's Ethernet and Token Ring Online Troubleshooting Guidep. 312
Novell Support Connectionp. 313
Microsoft Windows NT Server Technical Support Onlinep. 313
Optimized Engineering Technical Compendiump. 313
Anixter Technical Libraryp. 314
Internet.comp. 314
A Few Runners-Upp. 314
Chapter 29 Ten Steps for Troubleshooting a Home Office Networkp. 315
Are You Really Plugged-In?p. 316
Are You Terminated?p. 316
Is Your Network Card installed?p. 317
Is Your Network Card Working?p. 318
Are Your Network PCs on the Same Network?p. 320
Have You Turned on File and Print Sharing?p. 321
Have You Chosen a Drive to Share?p. 322
Are Your Network PCs on the Same Workgroup?p. 323
Are Your Protocols in Order?p. 324
Did You Install Your Printer Driver Correctly?p. 325
Appendix About the CDp. 327
System Requirementsp. 327
Using the CD-ROM with Microsoft Windowsp. 328
Using the CD-ROM with a Macintoshp. 329
Getting to know the Software on the CD-ROMp. 330
Solving Your Problems (Of the CD Kind)p. 333
Indexp. 335
License Agreementp. 356
Installation Instructionsp. 358
Book Registration Information