Cover image for First things fast : a handbook for performance analysis
First things fast : a handbook for performance analysis
Rossett, Allison.
Personal Author:
Publication Information:
San Francisco : Jossey-Bass, 1998.

Physical Description:
xiv, 241 pages ; 24 cm
Introduction -- What can we do first and fast? -- Performance analysis basics -- Opportunities for performance analysis -- Putting the speed in performance analysis -- Communicating to gather information and support -- What technology contributes -- Communicating results -- Tales from the trenches -- Into the future.
Format :


Call Number
Material Type
Home Location
Item Holds
HF5549.5.P35 R67 1999 Adult Non-Fiction Central Closed Stacks

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This hands-on book tells you how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem-solvers need to figure out what's wrong with an organization--and they need a solution fast--they need this book. Needs assessment is about doing things right; performance analysis guarantees doing the right thing.

Rossett offers extensive guidance on:
* Accelerating a performance analysis
* Overcoming organizational obstacles
* Using technology in analysis
* Presenting the results of an analysis . . . and much more!

You'll get job aids, templates, and implementation examples that direct you through the basics of performance analysis. Carefully selected case studies further illustrate the text.

Visit the First Things Fast online coaching and information system and get information about how to encourage analysis in the organization and what strategies are best for doing it. This online information and coaching tool, designed by award-winning author Allison Rossett, offers planning tips and tools to get things done . . . fast!

Author Notes

Allison Rossett is a professor of educational technology at San Diego State University and a consultant in workforce learning and performance and technology-based systems. She is the author of the best-selling Handbook of Job Aids (Pfeiffer) and Beyond the Podium (Pfeiffer), both of which are winners of the International Society for Performance Improvement's Instructional Communications award.

Table of Contents

Ruth ClarkMarc J. Rosenberg
Forewordp. ix
Prefacep. xiii
Acknowledgmentsp. xix
The Authorp. xxi
Chapter 1 Introductionp. 1
Chapter 2 What Can We Do First and Fast?p. 15
Chapter 3 Performance Analysis Basicsp. 35
Chapter 4 Opportunities for Performance Analysisp. 69
Chapter 5 Putting the Speed in Performance Analysisp. 89
Chapter 6 Communicating to Gather Information and Supportp. 113
Chapter 7 What Technology Contributesp. 147
Chapter 8 Finding Meaning, Communicating Resultsp. 167
Chapter 9 Tales from the Trenchesp. 203
Chapter 10 Into the Futurep. 241
Afterwordp. 257
Resources for Performance Analysisp. 261
Indexp. 269