Cover image for Excellence by design : transforming workplace and work practice
Excellence by design : transforming workplace and work practice
Horgen, Turid, 1944-
Publication Information:
New York : John Wiley, [1999]

Physical Description:
xvi, 304 pages : illustrations ; 24 cm
Added Author:
Format :


Call Number
Material Type
Home Location
Item Holds
T59.77 .E93 1999 Adult Non-Fiction Central Closed Stacks

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A Groundbreaking Look at One of the Most Important Issues Facing Businesses Today Often overlooked, yet vital to an organization's overall operations and productivity, how work space is used is becoming an increasingly critical issue for businesses to address. Based on a four-year research project conducted by members of the MIT School of Architecture and Planning's Space Planning and Organization Research Group (SPORG), Excellence by Design examines this important issue. The book explores how the workplace interacts with work practices, introducing proven strategies and providing a sound framework for creating the workplace of the future. Covering a wide range of essential topics, from the interpersonal and political dimensions of workplace making to the art of using tools for workplace and organizational transformation, Excellence by Design introduces the "process architecture" approach to creating workplaces.

Author Notes

TURID H. HORGEN is a research associate at the MIT School of Architecture and Planning. She maintains an active workplace design practice in the United States and Europe, working for corporations, governments, and institutions. MICHAEL L. JOROFF is senior lecturer at the MIT School of Architecture and Planning, where he served for fifteen years as Director of the Laboratory of Architecture and Planning. He consults globally with organizations about their workplace strategy and organizational development. WILLIAM L. PORTER is Leventhal Professor of Architecture at the MIT School of Architecture and Planning and Fellow of the American Institute of Architects. He is a former dean of the MIT School of Architecture and Planning. The late DONALD A. SCHoN was Ford Professor of Urban Studies and Education, Emeritus, and Senior Lecturer in the MIT Department of Urban Studies and Planning.

Table of Contents

Workplace-Making Beyond the Stable State
Concepts of Process Architecture
From Stereotype to Dynamic Coherence
The Design Game
The Practice and Tools of Process Architecture
A Synthesis of Ideas and Practices: The LX Workplace Experiment
Process Architecture Revisited
Learning Process Architecture