Cover image for The 3 keys to empowerment : release the power within people for astonishing results
The 3 keys to empowerment : release the power within people for astonishing results
Blanchard, Kenneth H.
Personal Author:
First edition.
Publication Information:
San Francisco : Berrett-Koehler Publishers ; Berkeley, CA : [Distributed by] Publishers Group West, [1999]

Physical Description:
xi, 286 pages : illustrations ; 23 cm
Format :


Call Number
Material Type
Home Location
Central Library HD50.5 .B548 1999 Adult Non-Fiction Non-Fiction Area
Grand Island Library HD50.5 .B548 1999 Adult Non-Fiction Open Shelf
Anna M. Reinstein Library HD50.5 .B548 1999 Adult Non-Fiction Open Shelf
Audubon Library HD50.5 .B548 1999 Adult Non-Fiction Open Shelf

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""Empowerment"" can be a mind-numbing topic, but in The 3 Keys to Empowerment, Ken Blanchard and his coauthors use concrete examples, a Q&A format, case histories, and entertaining sidebars to keep the discussion lively.

The first ""key"" is information, which the authors say managers must share liberally with employees to help create a sense of ownership. Next is setting up understandable boundaries that will make employees feel both comfortable and challenged. Finally, managers must develop teams to replace the old hierarchical structure. Armed with this new model of empowerment, companies can navigate the demanding world of global competition.

Author Notes

Kenneth Hartely Blanchard was born May 6, 1939, in Orange, New Jersey. He married Marjorie McKee, a business consultant, in 1962. He founded Blanchard Training and Development in 1977.

Blanchard has cowritten several books on management, including one of the best-selling management books of all time, The One-Minute Manager (1982) with Spencer Johnson. In the book, the authors describe effective and efficient management skills. The basics to good management are setting goals, praising, and reprimanding. Blanchard says that these skills can easily be translated to work in the home as well as the office.

Blanchard lives in San Diego, California.

(Bowker Author Biography)

Reviews 1

Booklist Review

Select any book by Blanchard and his team, and there will be a long queue of pre-sold readers. The latest from those authors picks up on the theme of empowerment started in Empowerment Takes More than a Minute and has a very practical, functional twist. Each chapter, arranged in a question-and-answer format, gives advice and details on realizing all the steps and processes. Scattered among the tips are relevant case histories, skills, and reinforcement from other consultants. One example is a sidebar that mentions the art of effective praising, including the expression of sincere appreciation. And the authors stress that sharing information, at the very beginning, doesn't mean explaining a future vision and mission. Smart psychology at work. --Barbara Jacobs

Table of Contents

Prefacep. ix
Introduction: The Challenge of Moving to Empowermentp. 1
Chapter 1. Releasing the Power within Peoplep. 3
Chapter 2. Using Situational Leadership II to Guide the Journeyp. 19
Stage 1 Starting and Orienting the Journeyp. 45
Chapter 3. Key #1: Share Information to Kick-Start the Processp. 47
Chapter 4. Key #2: Declare Clear Boundaries to Begin Creating Autonomyp. 75
Chapter 5. Key #3: Begin Developing Teams to Replace the Hierarchyp. 101
Stage 2 Change and Discouragementp. 123
Chapter 6. Key #1: Share More Information and Listen for Informationp. 127
Chapter 7. Key #2: Widen the Boundaries to Create More Autonomy and Responsibilityp. 153
Chapter 8. Key #3: Let Teams Take on More of the Hierarchical Rolesp. 179
Stage 3 Adopting and Refining Empowermentp. 197
Chapter 9. Key #1: Enhance Information Sharing to Drive Performancep. 201
Chapter 10. Key #2: Incorporate Boundaries into Everyone's Value Systemp. 219
Chapter 11. Key #3: Let Teams Replace the Hierarchyp. 235
Conclusion: A Look Back (and Forward) at the Journeyp. 247
Chapter 12. Summarizing the Action Plan for Creating Empowermentp. 249
Notesp. 257
Indexp. 261

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