Cover image for The 3 keys to empowerment : release the power within people for astonishing results
The 3 keys to empowerment : release the power within people for astonishing results
Blanchard, Kenneth H.
Personal Author:
First edition.
Publication Information:
San Francisco : Berrett-Koehler Publishers ; Berkeley, CA : [Distributed by] Publishers Group West, [1999]

Physical Description:
xi, 286 pages : illustrations ; 23 cm
Format :


Call Number
Material Type
Home Location
Item Holds
HD50.5 .B548 1999 Adult Non-Fiction Open Shelf
HD50.5 .B548 1999 Adult Non-Fiction Non-Fiction Area
HD50.5 .B548 1999 Adult Non-Fiction Open Shelf

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As Ken Blanchard, John Carlos, and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute. Empowerment is a process that requires ongoing effort, awareness, and commitment to transforming the hierarchy. This essential guide offers managers detailed, hands-on answers to their real-life questions about how, exactly, they can navigate the journey to empowerment.

Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams. It clearly outlines the promises and challenges of each stage of the journey, providing managers with thought-provoking questions, clear advice, effective activities, and action tools that will help them create a culture of empowerment. Wherever they are in the journey, managers will find a clear roadmap in this user-friendly action guide.

Author Notes

Ken Blanchard is chairman of The Ken Blanchard Companies, a full-service management consulting and training company in the areas of empowerment, leadership, teamwork, performance managing, customer service, quality management, ethics, and visioning. One of the most sought-after speakers to management groups, he is coauthor of 15 books, including The One Minute Manager, many of which have been international bestsellers.
John P. Carlos is a management consultant, trainer, and motivational speaker. He heads his own consulting group and is a consulting partner with The Ken Blanchard Companies. For ten years he was the director of training for Circle K, a retail food company with more than 5,000 outlets worldwide.
Alan Randolph is an internationally known management educator and consultant and accomplished author. His clients have included many of the Fortune 100 companies, as well as a number of smaller entrepreneurial companies. He is the author or coauthor of 6 books and is a consulting partner with The Ken Blanchard Companies.

Reviews 1

Booklist Review

Select any book by Blanchard and his team, and there will be a long queue of pre-sold readers. The latest from those authors picks up on the theme of empowerment started in Empowerment Takes More than a Minute and has a very practical, functional twist. Each chapter, arranged in a question-and-answer format, gives advice and details on realizing all the steps and processes. Scattered among the tips are relevant case histories, skills, and reinforcement from other consultants. One example is a sidebar that mentions the art of effective praising, including the expression of sincere appreciation. And the authors stress that sharing information, at the very beginning, doesn't mean explaining a future vision and mission. Smart psychology at work. --Barbara Jacobs

Table of Contents

Prefacep. ix
Introduction: The Challenge of Moving to Empowermentp. 1
Chapter 1. Releasing the Power within Peoplep. 3
Chapter 2. Using Situational Leadership II to Guide the Journeyp. 19
Stage 1 Starting and Orienting the Journeyp. 45
Chapter 3. Key #1: Share Information to Kick-Start the Processp. 47
Chapter 4. Key #2: Declare Clear Boundaries to Begin Creating Autonomyp. 75
Chapter 5. Key #3: Begin Developing Teams to Replace the Hierarchyp. 101
Stage 2 Change and Discouragementp. 123
Chapter 6. Key #1: Share More Information and Listen for Informationp. 127
Chapter 7. Key #2: Widen the Boundaries to Create More Autonomy and Responsibilityp. 153
Chapter 8. Key #3: Let Teams Take on More of the Hierarchical Rolesp. 179
Stage 3 Adopting and Refining Empowermentp. 197
Chapter 9. Key #1: Enhance Information Sharing to Drive Performancep. 201
Chapter 10. Key #2: Incorporate Boundaries into Everyone's Value Systemp. 219
Chapter 11. Key #3: Let Teams Replace the Hierarchyp. 235
Conclusion: A Look Back (and Forward) at the Journeyp. 247
Chapter 12. Summarizing the Action Plan for Creating Empowermentp. 249
Notesp. 257
Indexp. 261