Cover image for Insights to performance excellence, 1998 : an inside look at the 1998 Baldrige Award criteria
Title:
Insights to performance excellence, 1998 : an inside look at the 1998 Baldrige Award criteria
Author:
Blazey, Mark L.
Personal Author:
Blazey, Mark L.
Publication Information:
Milwaukee, Wis. : ASQ Quality Press, [1998]

©1998
Physical Description:
x, 266 pages : illustrations ; 28 cm
General Note:
Rev. ed. of: Insights to performance excellence, 1997.

Includes index.
Language:
English
Subject Term:
Total quality management -- Awards -- United States.

Benchmarking (Management) -- United States.

Malcolm Baldrige National Quality Award.
Added Author:
Blazey, Mark L. Insights to performance excellence, 1997.
ISBN:
9780873893800

9780873894319
Format :
Book