Cover image for Statistical quality control : strategies and tools for continual improvement
Statistical quality control : strategies and tools for continual improvement
Ledolter, Johannes.
Personal Author:
Publication Information:
New York : Wiley, [1999]

Physical Description:
x, 526 pages : illustrations ; 25 cm
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Material Type
Home Location
Central Library TS156 .L43 1999 Adult Non-Fiction Non-Fiction Area

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This text provides the reader with a general and widely-applicable problem solving strategy for use in quality improvement. It covers a variety of statistical and "non-statistical" problem-solving tools, and discusses techniques that are useful when problems are solved by groups or teams of people. It also shows how the success of problem solving is influenced by the style of management and the type of management-employee interaction.

Author Notes

Johannes Ledolter is a Professor at the University of Iowa in the Department of Statistics and Actuarial Science and the Department of Management Sciences, and a Professor at the Wirtschaftsuniversit#65533;t Vienna, Austria. He received a Ph.D. in Statistics from the University of Wisconsin-Madison in 1975. Professor Ledolter held visiting positions at the University of Wisconsin, Princeton University, and Yale University. His area of research centers around time series analysis and forecasting, statistical methods for quality improvement, and applications of statistics in business and engineering. He has coauthored the books Statistical Methods for Forecasting , published by Wiley in 1983, and Applied Statistics for Engineers and Physical Scientists , published by Macmillan (Prentice Hall) in 1992.He and Dr. Burrill are coauthors of the book Achieving Quality Through Continual Improvement , published by Wiley in 1999. Professor Ledolter is a Fellow of the American Statistical Association, and an Elected Member of the International Statistical Institute.

Dr. Claude W. Burrill is a consultant on quality and project management. He is an Adjunct Professor in the School of Business at the University of Iowa. He received a Ph.D. in Mathematics from the University of Iowa in 1952, and an honorary doctorate from William Patterson College of New Jersey in 1979. His experience includes a year as a Fulbright Scholar at the University of Manchester, UK, ten years as a member of the New York University Graduate Center at Bell Labs, and ten years as a member of the IBM Systems Research Institute. He has held visiting faculty appointments at Columbia University, Dartmouth College, and the National University of Singapore, and has lectured and consulted internationally. He has authored or coauthored eight books on a variety of topics, including mathematics, probability, computer modeling, quality, and project management. He and Professor Ledolter are coauthors of the book Achieving Quality Through Continual Improvement , published by Wiley in 1999.

Table of Contents

Detecting and Prioritizing Problems
Problem-Solving Strategies
Group-Based Problem Solving
The Reward Structure: The Human Side of Problem Solving
Measurements and Their Importance for Quality
Analysis of Information: Graphical Displays and Numerical Summaries
Modeling Variability: An Introduction to Probability Distributions
Sample Surveys
Statistical Inference Under Simple Random Sampling
Acceptance Sampling Plans
Statistical Process Control: Control Charts
Process Capability and PRE-Control
Principles of Effective Experimental Design
Analysis of Data from Effective Experimental Designs and an Introduction to Factorial Experiments
Taguchi Design Methods for Product and Process Improvement
Regression Analysis: A Useful Tool for Modeling Relationships

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