Cover image for Managing by measuring : how to improve your organization's performance through effective benchmarking
Title:
Managing by measuring : how to improve your organization's performance through effective benchmarking
Author:
Czarnecki, Mark T.
Personal Author:
Publication Information:
New York : AMACOM, [1999]

©1999
Physical Description:
xi, 271 pages : illustrations ; 24 cm
Language:
English
ISBN:
9780814403907
Format :
Book

Available:*

Library
Call Number
Material Type
Home Location
Status
Central Library HD62.15 .C95 1999 Adult Non-Fiction Non-Fiction Area
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Summary

Summary

This text argues that companies get the results they're striving for not by dictating vague, lofty goals but by setting specific, measurable objectives. The book then sets out to try and explain how to do it, from identifying effective measures to choosing measurement instruments, to applying measurement systems to a company's day-to-day operations. It also features practical guidelines, charts and diagrams, analysis and measuring tools, and examples and case studies.


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