Cover image for Why employees don't do what they're supposed to do and what to do about it
Title:
Why employees don't do what they're supposed to do and what to do about it
Author:
Fournies, Ferdinand F.
Personal Author:
Edition:
Revised and updated edition.
Publication Information:
New York : McGraw-Hill, [1999]

©1999
Physical Description:
xvi, 167 pages ; 23 cm
Language:
English
ISBN:
9780071342551
Format :
Book

Available:*

Library
Call Number
Material Type
Home Location
Status
Central Library HF5549.12 .F68 1999 Adult Non-Fiction Non-Fiction Area
Searching...
Central Library HF5549.12 .F68 1999 Adult Non-Fiction Non-Fiction Area
Searching...
Grand Island Library HF5549.12 .F68 1999 Adult Non-Fiction Open Shelf
Searching...
Hamburg Library HF5549.12 .F68 1999 Adult Non-Fiction Open Shelf
Searching...

On Order

Summary

Summary

This edition continues to provide specific actions that every manager can take, and also includes a new preface by the author and new material to reflect recent workplace trends, such as: flexitime; increased attention to occupational stress and safety; telecommuting; computer technology; and increased use of temporary workers.


Table of Contents

Introductionp. xi
Part 1 The Hidden Influences That Affect Everyone's Performance
1 They Don't Know Why They Should Do Itp. 3
2 They Don't Know How To Do Itp. 11
3 They Don't Know What They Are Supposed To Dop. 17
4 They Think Your Way Will Not Workp. 29
5 They Think Their Way Is Betterp. 33
6 They Think Something Else Is More Importantp. 41
7 There Is No Positive Consequence To Them For Doing Itp. 47
8 They Think They Are Doing Itp. 57
9 They Are Rewarded For Not Doing Itp. 65
10 They Are Punished For Doing What They Are Supposed To Dop. 71
11 They Anticipate A Negative Consequence For Doing Itp. 79
12 There Is No Negative Consequence To Them For Poor Performancep. 85
13 Obstacles Beyond Their Controlp. 93
14 Their Personal Limits Prevent Them From Performingp. 101
15 Personal Problemsp. 109
16 No One Could Do Itp. 121
Part II Preventive Management: A New Management System That Gets You The Best Results
17 How To Use The Power of Preventive Management To Get Perfect Performancep. 125
18 The Importance Of Friendlinessp. 137
19 Questions And Answersp. 143
Endnotesp. 159
Indexp. 161

Google Preview