Cover image for Best practices in customer service
Title:
Best practices in customer service
Author:
Zemke, Ron.
Edition:
First AMACOM edition 1999.
Publication Information:
Amherst, Mass. : HRD Press ; New York, N.Y. : AMACOM, 1999.
Physical Description:
xvii, 414 pages : illustrations ; 28 cm
Language:
English
Subject Term:
ISBN:
9780814470282
Format :
Book