Cover image for Managing overdues : a how-to-do-it manual for librarians
Managing overdues : a how-to-do-it manual for librarians
Hansel, Patsy.
Publication Information:
New York : Neal-Schuman, [1998]

Physical Description:
xi, 131 pages ; 28 cm.
Prosecute offenders / Henry Dutcher -- Use an electronic notification system / Judith C. Fuss -- Use a credit bureau / Melody Moxley, Jeff Hall -- Use a collection agency / Susan Swanton -- The Williamsburg Library setoff program / Judith C. Fuss -- The Hampton Public Library setoff program / Sharon Winters -- The Axe Library setoff program / Susan M. Johns -- Library fines reconsidered / Julie Walker.
Added Author:
Format :


Call Number
Material Type
Home Location
Item Holds
Z712 .M36 1998 Adult Non-Fiction Central Closed Stacks-Oversize

On Order



Based on findings from a survey of public library systems across the country, this text is a guide to the subject of library overdues. It contains helpful tips, techniques, and examples of successful strategies currently used by librarians.

Reviews 2

Booklist Review

From the results of surveys she conducted in the 1980s, editor Hansel estimates that somewhere between 6 million and 11 million library items become long-term overdues every year, a loss rate that may exceed $200 million in value. This book presents the varied results of several different approaches to solving this problem: taking offenders to court, using an electronic notification system (ENS), reporting outstanding loans to the local credit bureau, and employing a collection agency. Three chapters deal with state setoff programs (having outstanding debt subtracted from tax refunds, lottery winnings, etc.) to collect fines and replacement costs. Another discusses such matters related to fines as public relations, punishment, and money raising; it concludes that each institution must decide whether to charge.

Library Journal Review

Edited by Virginia's 1997 Public Library Director of the Year, this volume describes some alternatives for handling overdues in libraries. Chapters are written by practicing librarians with relevant experience who discuss advantages and pitfalls of such methods as prosecution of offenders, use of credit bureau and collection agencies, and "set-off" programs to collect on outstanding claims from taxpayers to whom the state owes a tax refund or lottery winnings. Though all but one of the contributors are from public libraries, many principles apply to other types of libraries. While some sections of the manual suffer from an overabundance of procedural detail, perhaps the most valuable section includes a review of arguments favoring and opposing fines and a well-organized annotated bibliography. Recommended for managers engaged in evaluating alternatives for handling overdue materials.‘Lyn Hopper, Chestatee Regional Lib. Sys., Dahlonega, GA (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.